How to Access Educational Documents Through DigiLocker

DigiLocker allows students to access digital marksheets, certificates, migration documents, academic awards and other records issued by participating education boards, universities and institutions.

Instead of relying only on a scanned copy or photograph, students may be able to fetch a document directly from its issuing organisation. These digitally issued records remain connected with the student’s authenticated DigiLocker account and can be accessed when required.

This guide explains how DigiLocker educational documents work, how to create an account, how to find an issuer and what to do when a marksheet or certificate is missing.

DigiLocker Overview

ParticularInformation
PlatformDigiLocker
Operated underDigital India programme
Responsible ministryMinistry of Electronics and Information Technology
Main purposeAccess, storage, sharing and verification of digital documents
Educational recordsMarksheets, certificates, migration documents, degrees and other eligible records
Access methodsOfficial website and mobile application
Official websitedigilocker.gov.in

What Is DigiLocker?

DigiLocker is a secure cloud-based document platform provided under the Digital India programme.

It enables citizens to access documents made available by participating government departments, education boards, universities, institutions and other authorised issuers.

The platform can be used for several types of documents, including:

  • Educational marksheets
  • Passing certificates
  • Migration certificates
  • Degrees and diplomas
  • Skill certificates
  • Identity documents
  • Driving licences
  • Vehicle registration certificates
  • Other government-issued records

The availability of a particular document depends on whether the responsible organisation is connected with DigiLocker and has made that record digitally available.

How DigiLocker Educational Documents Work

DigiLocker includes two important document areas that students should understand.

Issued Documents

Issued documents are fetched from a connected issuing organisation.

For example, when an education board makes a student’s marksheet available through DigiLocker, the record can appear under Issued Documents after the correct details are submitted or the account is activated through the board’s authorised process.

These records come from the issuer’s digital database.

DigiLocker Drive or Uploaded Documents

This area contains files uploaded by the user.

A student may upload a scanned copy, photograph or PDF for personal storage. However, a user-uploaded file is not the same as a document digitally issued by an authorised organisation.

Uploading a scanned marksheet does not convert it into an issuer-verified DigiLocker document.

What Educational Documents May Be Available?

Depending on the issuer, students may find:

  • Class 10 marksheets
  • Class 12 marksheets
  • Passing certificates
  • Migration certificates
  • University degrees
  • College diplomas
  • Provisional certificates
  • Skill-development certificates
  • Entrance-examination documents
  • Academic awards
  • APAAR ID cards
  • Other institutional records

Not every institution provides every document or every passing year through DigiLocker.

Students should check the issuer’s official instructions when a required record is unavailable.

Requirements for Creating a DigiLocker Account

Before starting, keep the following ready:

  • An active mobile number
  • Access to the mobile number for OTP verification
  • Correct personal information
  • Aadhaar information if required for identity verification or KYC
  • Academic details needed by the issuer
  • Roll number, enrolment number or registration number
  • Passing year
  • School, college or institution information

The exact requirements depend on the document and issuing organisation.

Use only the official DigiLocker website or application. Never give an OTP, password or Aadhaar information to an agent offering to fetch documents on your behalf.

How to Create a DigiLocker Account

Step 1: Visit the Official Platform

Open www.digilocker.gov.in or install the official DigiLocker application from the recognised application store.

Check the developer and website address carefully before signing up.

Step 2: Select Sign Up or Register

Choose the account-registration option and enter the requested mobile number.

Step 3: Verify the Mobile Number

DigiLocker sends an OTP to the registered mobile number. Enter it only on the official platform.

Step 4: Create Login Credentials

Follow the instructions to create the account and set the required security credentials.

Use a strong password or PIN that is not shared with other websites.

Step 5: Complete Identity Verification

The platform may ask the user to complete identity authentication or KYC to access certain issuer-linked documents.

Ensure that the name and date of birth match the records held by the education board or institution.

How to Find and Fetch an Educational Document

After signing in, follow these general steps.

Step 1: Open Browse Documents

Look for the Browse DocumentsSearch Documents or similar section shown in the DigiLocker interface.

Step 2: Select Education and Learning

Choose the education category to view participating boards, universities and institutions.

Step 3: Search for the Issuer

Enter the name of the education board, university, institution or awarding organisation.

Select the official issuer from the results. Avoid choosing a similarly named organisation without checking its identity.

Step 4: Select the Document Type

The issuer may offer different records, such as:

  • Marksheet
  • Passing certificate
  • Migration certificate
  • Degree
  • Diploma
  • Skill certificate

Choose the document required.

Step 5: Enter Academic Details

The form may request information such as:

  • Roll number
  • Registration or enrolment number
  • Passing year
  • Class
  • Examination type
  • Date of birth
  • Institution name

Enter the information exactly as recorded by the issuer.

Step 6: Provide Consent and Submit

Review the information and submit the request through DigiLocker.

Step 7: Check Issued Documents

When the record is found and fetched successfully, it should appear under Issued Documents.

Open the document and verify the student’s name, examination details, year and other information.

How CBSE Students Receive DigiLocker Documents

CBSE provides a separate account-confirmation process for eligible Class 10 and Class 12 students around the declaration of results.

The board may provide students with a six-digit access code through their school. Students then use the CBSE DigiLocker account-confirmation service with information such as:

  • Class
  • School code
  • Roll number
  • Access code
  • Mobile number
  • Date of birth, where requested

After successful confirmation and result publication, eligible marksheets, passing certificates and migration certificates may appear in Issued Documents.

Students whose accounts were created through the general DigiLocker process may need to search for the issuer and fetch the document manually.

The current process should always be checked through the official CBSE instructions because access requirements can change between examination years.

How APAAR and ABC Connect with DigiLocker

DigiLocker is also connected with the developing digital academic ecosystem.

APAAR

After an eligible student’s APAAR ID is generated, the virtual APAAR card may appear in the Issued Documents section.

Read our guide to APAAR ID benefits, registration and download.

Academic Bank of Credits

Students can use authenticated access to connect with the Academic Bank of Credits and review eligible credit records linked with their APAAR ID.

Read our complete Academic Bank of Credits and credit-transfer guide.

How to Download or Share a Document

After opening an issued record, DigiLocker may provide options to:

  • View the document
  • Download an available digital copy
  • Share it through an authorised method
  • Use a document link or reference
  • Display a verification code or QR-based facility

Only share a document with a trusted organisation and only when necessary.

Educational records contain personal information. Avoid posting marksheets, roll numbers, QR codes or certificates publicly on social media.

Are DigiLocker Documents Valid?

Documents fetched directly from connected issuers are intended to provide authentic, digitally accessible records.

Acceptance can depend on:

  • The type of document
  • The issuing organisation
  • The requesting institution
  • The applicable procedure or regulation
  • Whether the record is an issued document or merely a user-uploaded file

CBSE has stated that its digital marksheet-cum-passing certificates and migration certificates made available through DigiLocker can be used for applicable purposes.

When submitting a document for admission, employment or verification, students should check the requesting organisation’s current instructions.

What to Do If a Document Is Not Showing

A missing document may result from several issues.

Check the Entered Information

Verify the roll number, registration number, passing year, date of birth and other details.

Even a small mismatch can prevent the system from finding the record.

Check the Issuer

Confirm that the correct board, university or institution was selected.

Check the Availability Year

Some issuers may provide records only for certain examination years.

Complete KYC

Some documents may require an authenticated or KYC-completed DigiLocker account.

Wait for the Issuer

A newly declared result or recently awarded certificate may not appear immediately.

Contact the Institution

Ask the education board, school, university or awarding institution whether the document has been uploaded or made available through DigiLocker.

Contact DigiLocker Support

If the issuer confirms that the record is available but DigiLocker cannot fetch it, use the official support option on the DigiLocker website.

What to Do If Personal Details Are Incorrect

DigiLocker generally displays information received from the issuing organisation.

If the name, date of birth, marks or other academic information is incorrect:

  1. Check whether the incorrect information appears in the issuer’s original record.
  2. Contact the responsible education board or institution.
  3. Follow its official correction procedure.
  4. Ask whether a corrected digital record will be issued.
  5. Fetch the document again after the correction is completed.

DigiLocker may not independently change the contents of a document issued by another organisation.

Issued Document vs Uploaded Copy

Issued documentUploaded copy
Fetched from a connected issuerUploaded by the account holder
Connected with the issuer’s databaseStored as a personal file
May support digital verificationNot automatically issuer-verified
Appears under Issued DocumentsAppears in DigiLocker Drive or uploads
Details controlled by the issuerFile selected by the user

Students should use an issued document when an organisation specifically asks for an authenticated DigiLocker record.

Security Tips for DigiLocker Users

  • Use only the official DigiLocker website or application.
  • Never share an OTP, password or security PIN.
  • Do not allow an unknown person to remotely control your phone.
  • Check the website domain before signing in.
  • Avoid links received through suspicious messages.
  • Keep the registered mobile number secure.
  • Sign out when using a shared device.
  • Do not publish educational documents online.
  • Report an unknown login or suspicious activity immediately.
  • Never pay an unauthorised agent to fetch a document.

Frequently Asked Questions

Can students upload their own marksheets?

Yes, users may upload files to their DigiLocker Drive for personal storage. However, an uploaded scan is not the same as a document fetched from an authorised issuer.

Why is my board or university not listed?

The organisation may not be integrated with DigiLocker, may appear under a different name or may provide only selected records. Contact the institution for confirmation.

Can I fetch an old marksheet?

It depends on whether the issuer has made records for that examination year available through DigiLocker.

Can DigiLocker correct an incorrect marksheet?

The issuing board or institution normally controls the document details. Students should use the issuer’s official correction process.

Where can I find an APAAR card?

After successful generation and connection, the APAAR card may appear in the Issued Documents section.

Can Legal Rights Online fetch a student’s documents?

No. Legal Rights Online is an independent information website and does not access DigiLocker accounts or educational records.

Official Resources

Conclusion

DigiLocker gives students a convenient way to access educational records issued by participating boards, universities and institutions.

The most important distinction is between an issued document fetched from an authorised organisation and a file uploaded by the user. Students should enter academic information carefully, protect login credentials and contact the issuing institution when a record is missing or incorrect.

Disclaimer: This article is intended for general informational purposes only. Legal Rights Online is an independent website and is not affiliated with DigiLocker, the Ministry of Electronics and Information Technology, CBSE, APAAR, ABC or any educational institution. Features and procedures may change. Verify current instructions through the official DigiLocker platform and the relevant issuing organisation.

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